What We Do

Placing a call to MFG Education can be the best part of your day. Imagine dialling your technical support department and actually getting a real live person. There are no answering systems here. “Press 1 for customer service” is not part of our language. We believe in service: full service – in person service.

When something goes wrong, the last thing you want is a recording that spins you through multiple steps and choices. You want someone to talk to right away. We provide that and more.

From start to finish MFG Education is committed to you and your staff. We don’t just provide technology, we provide people. Exceptional service takes care of both the machines and the people using them, and that is exactly what we provide.

The first step is to determine your needs. This starts with our customized interview process; the interview doesn’t include a salesperson. Our representatives are trained in solutions, not selling. We work with local companies in Berkshire, and when you are working close to home, your reputation is important. Our clients are our most important asset.

Providing a great solution then requires a great installation. From technicians that take your schedule into account to a direct telephone line to them, MFG Education is your first line of defence against unworkable, unusable solutions.

When something does break, you want answers and you want someone to provide those answers in easy-to-understand terms without all the tech-geek speak. We don’t make you strive to understand what we are saying – we talk in plain terms and make certain you understand everything along the way.

IT means ‘Information Technology’. Is it not amazing how often the ‘Information’ gets lost in a jumble of technical terms, leaving you feeling frustrated and alone? We won’t do that to you. We are hometown service and we talk hometown talk.