Forward-thinking IT solutions for the modern workplace
We’re an award-winning IT partner with a difference. We allow you to concentrate on running your business and not your IT Infrastructure.
How can we help?
With over 10 years of experience spanning IT, comms and Cyber Security, we’ve got you covered. Whether you’re looking for a fully managed service, your challenged with Cyber Security concerns, or you’re just looking for a fresh perspective. We’ve got the right solution for you.
Work with MFG
We're here to help you!
What are you looking for?
We take a more pro-active role over your organisation’s IT to maximise your efficiency and help plan for your future goals.
We offer a comprehensive range of products and services across IT, communications and cybersecurity to suit all your business technology needs. Whether we’re offering a fully managed solution or complimenting their in-house IT department, we’ll always determine the best solutions for our clients.
Managed IT Support
Cyber Security
Communications
Modern Workplace Solutions
Why trust MFG?
Our Awards and Accreditations
MFG have achieved their ISO 27001 accreditation. By gaining the ISO 27001 status, MFG have been able to secure information in all its forms, increase their resilience to cyber attacks, and thus, are well positioned to offer practical advice on more advanced cyber security strategies.
On top of that, we’re a Microsoft Silver Competency partner who has invested time in training our staff in these services and technologies.
Here's what some of our customers say...
"A great company with a positive attitude!"
I have used MFG for over 4 years and their service is always first class. They are extremely quick at resolving any issues and will go above and beyond. I recently needing something resolving on a Friday evening, and they were able to accommodate this. A great company with a positive attitude!
"Always go above and beyond"
I highly recommend MFG. They are professional, knowledgeable and always go above and beyond to help.
"You always get a friendly warm attitude"
Been using MFG for over 10 years which is always a good sign, the team are responsive to your needs particularly the people on the support desk no matter how big or small the problem - you always get a friendly warm attitude.
"They go above & beyond"
MFG are supportive and reliable; they go above & beyond to understand what we need and to find the best solution for our needs.
"Forward-thinking"
Jones Robinson have used MFG for many years and have developed a great relationship with them. They're very patient with our many requests, professional at all times and proactive. Forward-thinking and always looking to improve their processes - would highly recommend!
Our People
Our Service Desk KPIs
Here's how we performed in June 2020
990
Number of Tickets Resolved
99.4%
SLAs Met
As a Percentage
63.3%
Tickets Resolved in Under 1Hr
As a Percentage
95.45%
Happiness Factor
As a Percentage
Latest News from MFG
Check out some of the latest IT trends, Cyber Security tips and company news, right here on the MFG blog.
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22nd July 2020Will COVID-19 finally bring about the end of the desktop?
One of the biggest changes bro...
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23rd April 2020April 2020: An update from the Service Desk at MFG
The beginning of April was ver...
Find out how MFG can help you!
Learn how MFG can help your business become more efficient, secure and more Cyber aware with our industry leading technology and IT support. Let’s start with a FREE technology and security audit of your systems.