First revealed at the end of June 2021, Windows 11 is the latest version of the Windows operating system. Windows 10 has dominated since it first launched in 2015, but Microsoft’s latest Windows offering, Windows 11 became available (with new laptops and PCs*) this week, from October the 5th 2021....
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It’s the first Monday in October, which marks the beginning of Cyber Security Awareness Month 2021! Cyber Awareness is more important than ever as we conduct business in a very different fashion to how we did pre-2019....
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Those businesses who have switched to Microsoft 365 are already enjoying its many benefits. But some may fall short when it comes to the shared responsibility that comes with cloud security and Microsoft 365 data....
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We are excited to share the news that MFG UK is now a part of the Air IT group, one of the top 3 MSPs in the UK....
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July has been another month of sporting events with the Olympics. Team GB have done a fantastic job, as has the MFG service desk this month!...
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June saw another month of 100% positive feedback from our ticket surveys, as well as an increase on the amount of feedback being provided....
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We are delighted to announce that as of 1st July 2021, we will be rolling out our new Service Level Agreements (SLAs) to all existing IT Support Contracts....
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We are now well into the summer season and enjoying some much welcome warmer weather. There are further steps being made towards normality with the last restrictions of the UK Lockdown planned to be lifted in the coming weeks....
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As a trusted MSP, we commonly hear confusion from prospective customers surrounding service level agreements (SLAs). We totally agree with you, at times SLAs can be confusing, but they don’t necessarily have to be....
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We are delighted to see this at 100% for two months in a row. This is calculated from the feedback you leave on the survey at the end of a closed ticket, please be aware that currently, you may have to download the pictures to see the smiley faces....
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