Lynden Hill – Postoperative Care & Rehabilitation Clinic in Reading
Leased Internet Line and Wireless case study: Nowadays, a fast and reliable internet connection is essential for any business. In this case study you’ll learn how MFG installed a leased internet line for a Reading based client, with full wireless across their building, including multiple access points.
Lynden Hill Clinic – Background
Established in 1993, Lynden Hill Clinic is an independent, privately owned rehabilitation clinic specialising in orthopaedic and post-operative rehabilitation, as well as providing respite care.
Their stunning Grade II listed building is nestled in the beautiful and peaceful surroundings of the Berkshire countryside of Kiln Green, Wargrave, Reading. The satisfaction of Lynden Hill’s residents is a top priority.
In recent years, the number of guests using iPads to stream videos through services such as Netflix and Amazon Prime Video has grown. Also, many guests Facetime and video call family members during their rehabilitation stay, so the demand on Lynden Hill’s internet hadn’t yet reached its peak and evidently; it was only going to increase over time. Meanwhile the thick-walled building meant for potential signal-loss areas.
The consultation & solution:
As a forward-thinking IT partner, MFG always look out for their clients and could foresee this being an imminent issue for the establishment, so it was highlighted to the Lynden Hill team during a regular account management meeting; that an internet connectivity upgrade and a wireless upgrade across two phases, is recommended for better coverage and greater speeds.
Phase 1: Leased Line Internet Connectivity Upgrade
Due to Lynden Hill’s secluded location, they were unable to procure ‘superfast’ fibre from alternative providers, so their only option was to make the move to a full leased line, which would guarantee bandwidth speeds.
After MFG confirmed that the service was available in the area, a site survey was carried out to identify if any special installation necessities were required. As you can imagine, installing new technology in a period property is a challenge that takes great care and consideration.
Internet Connectivity Install
MFG installed a dedicated leased line as a first point of call. This dedicated line was the perfect solution to the clinic’s internet reliability issues, furthermore it’s completely scalable depending on the demand. All of MFG’s internet options offer the flexibility to support the growth of any business.
Phase 2: Full Wireless Upgrade
Because of its size and location, the clinic has a large number of guests and staff that use the internet, not only in the overnight rooms, but also in several facilities located on the clinic’s grounds.
Wireless Site Survey
Once the leased internet line was in place, MFG’s next task was to conduct a site survey of the clinic’s WiFi environment. A detailed visual wireless network map was created which highlighted details such as local access points, coverage void areas and interference areas.
The project went out to tender, as many do, but we were pleased to find that we came in with the most cost-effective solution, whilst offering the best possible advice and customer support. Lynden Hill also knew that MFG carry out all installs with the upmost care and responsibility.
MFG built a wireless environment solution that would be reliable and secure.
Wi-fi network install
Once the site survey was completed and MFG eliminated any wireless void areas or interference, our projects team proceeded to install a series of wireless access points –18 Ubiquiti Unifi access points to be exact.
The project was completed on time, on budget and Lynden Hill now have coverage where they need it across three secure networks for staff, guests and visitors – with integrated Wi-Fi performance tools and ongoing network management provided by MFG.
Most importantly, expectations were set with staff and guests to minimise interruption. Everyone on-site on installation day were instructed when any drilling or noisy work would commence.
The guest experience has been greatly improved and there have been no complaints about internet connectivity. Furthermore, the upgrade has made the general running of the clinic faster and easier for staff.
Everybody from the clients, their guests and the entire team at MFG have been over the moon with the success of this project.