Having a managed IT support plan in place is critical for reaching your goals in the ever evolving and competitive modern business landscape.
Fully managed IT support has been the core of our business since its inception. If you’re looking for a pro-active business to handle the day-to-day operation of your technology, provide on-going IT advice and maintenance, whilst you take care of the running of your businesses, then give us a call!
Since no two customers are alike, our IT support agreements are built around every clients’ individual needs. Whether you’re an established SME or a rapidly growing start-up, we’ll create a fully customised managed service agreement depending on your requirements.
We pride ourselves on taking the full weight of your IT responsibility, so you don’t have to.
What makes MFG’s service so unique is our ability to hold an in-depth understanding of each of our clients’ IT systems and processes – and take a proactive approach with the monitoring and maintenance of their business-critical systems, ensuring clients and their teams are always able to perform at their best.
Not only this, but as part of our fully managed IT services, we also regularly assess systems to identify new solutions that will help your business reach its goals.
As an intelligent Cyber Security provider, our regular audits also help our clients identify, protect against, detect, respond and recover from cyber security risks.
Nowadays an organisation’s IT infrastructure is their most vital asset. Just think about what you do in your day-to-day role: Connect to the internet, make a voice call, send an email, open CRM system…
Now just imagine if you could no longer work due to a service interruption of one of those services. Having a managed IT support plan, backboned by a good cyber security strategy is almost more important than an insurance policy.
Out-of-hours support (weekends and public holidays) can be agreed as well as bespoke SLAs for enhanced response and resolution times. We can also discuss a cyber security plan that includes ongoing training for your staff.
"A great company with a positive attitude!"
I have used MFG for over 4 years and their service is always first class. They are extremely quick at resolving any issues and will go above and beyond. I recently needing something resolving on a Friday evening, and they were able to accommodate this. A great company with a positive attitude!
"Always go above and beyond"
I highly recommend MFG. They are professional, knowledgeable and always go above and beyond to help.
"You always get a friendly warm attitude"
Been using MFG for over 10 years which is always a good sign, the team are responsive to your needs particularly the people on the support desk no matter how big or small the problem - you always get a friendly warm attitude.
"They go above & beyond"
MFG are supportive and reliable; they go above & beyond to understand what we need and to find the best solution for our needs.
"Forward-thinking"
Jones Robinson have used MFG for many years and have developed a great relationship with them. They're very patient with our many requests, professional at all times and proactive. Forward-thinking and always looking to improve their processes - would highly recommend!
We’re here to tell you that it really doesn’t have to be so difficult to switch IT partners. Whether you’re moving IT providers or using us to help compliment your team, we have an on-boarding process in place to help the migration run as smoothly as possible.
If you’re thinking of switching IT providers, or if you simply want to have a health check of your existing infrastructure, a good starting point is to have an audit. MFG offer this as a free service, sending out a senior technical engineer to discuss your business and IT requirements, identify possible areas for improvement, and then carry out a physical audit of your systems using cutting-edge tools and a non-biased approach.
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MFG have achieved their ISO 27001 accreditation. By gaining the ISO 27001 status, MFG have been able to secure information in all its forms, increase their resilience to cyber attacks, and thus, are well positioned to offer practical advice on more advanced cyber security strategies.
On top of that, we’re a Microsoft Silver Competency partner who has invested time in training our staff in these services and technologies.