Microsoft 365 for Charity Cost Calculator FAQs
What users need a Microsoft Business Premium Licence?
This licence type is for a user that uses a device/devices and therefore would require access to the additional features that come with Microsoft 365. This includes access to Exchange, personal data through OneDrive, global data through SharePoint and the use of Microsoft Teams for team collaboration as well as web and mobile versions of Office apps for example Word, Excel, PowerPoint.
What users need a Microsoft 365 Business Basic Licence?
This licence type is best for users who require cloud file-storage and sharing. They will also receive access to web and mobile Versions of Word, Excel, and PowerPoint. This could be beneficial to trustees who use their own equipment but require access to your organisations email and certain areas of data.
Why do I need your Microsoft 365 backup?
Microsoft only provides certain levels of protection to your data including:
– Protection against loss of service due to hardware failure or natural disaster
– Short-term protection against user and admin error (Recycle Bin, soft delete)
– It is up to the users to protect their data loss due to: Accidental deletion, hackers, ransomware, other malware, malicious insiders and departing employees
This is why Microsoft recommends third-party backup in the Service Availability section of its Services Agreement.
How long are my backups saved for?
Your Microsoft 365 data is backed up daily automatically; your backups will be ongoing as long as you are in a live contract.
Can I have access to my backups & restores?
Yes, you can have access to your login to the portal to manage your backups and restores if required.
Why do you recommend Defender for Office 365 (Plan 1)?
At MFG we recommend to layer up your Microsoft 365 account with Microsoft Defender to achieve superior email security; protecting your account from advanced threats. Unfortunately, email-enabled attacks are responsible for the largest and most destructive security breaches. It includes configuration, protection, and detection capabilities for your account.
How can your business benefit from Email Archiving?
Email Security Archiving enables you to meet today’s increasingly stringent compliance and retrieval requirements, which demand that businesses store more data than ever before. It provides your business with a central location where you can easily access all email content; ensuring your business is GDPR compliant from the outset. Any email ever sent or received can be retrieved, even if it has been deleted from the original user’s mailbox, preventing lost data, whilst also reducing storage requirements. This component makes searching and archiving your organisation’s entire email history quick and easy, no matter how much data you must preserve.
What is Exclaimer and do I need it?
Exclaimer provides the ideal solution for centrally designing and controlling email signatures across your whole company. The design of the signature can be easily edited by the end user with our training resources, or you can opt for MFG to carry out the work for you for an additional fee. By law you are required to include certain information in your email signature for example your place of registration and company registration number. Exclaimer provides a single solution to ensure your business meets requirement, failure to comply with these requirements puts a company at risk of a fine of up to £1,000.
What does the Microsoft 365 training by MFG include?
This covers a basic overview of Microsoft 365, designed to make your staff aware of the key features and areas to look out for to ensure the system is running correctly. This session will go in depth through OneDrive, Teams and SharePoint, featuring live demos. E-learning and extra resources will also be given including the setup of a customised Microsoft SharePoint Learning Pathway. The training can be delivered virtually or in person.
What do the one-off costs include?
The standard one-off migration costs include:
– Setup of Microsoft 365 Portal (users, groups & policies)
– Migration of emails
– Setup of Multi-factor Authentication
– Setup of your Windows 10 devices (based on number of licences selected)
– Migration of data to SharePoint.
Project planning (a clear drawn up process decided with you of how the migration will be carried out)
If selected in your quote:
– Setup of Exclaimer, includes one design and training website
– Basic training on Microsoft 365
These costs are all one-off costs and are based on the actual migration and setup of Microsoft 365.
What are the benefits of buying Microsoft 365 licences through a Microsoft partner?
The major benefit to purchasing your Microsoft licences from a Microsoft Partner is access to flexible monthly billing allowing you to add and remove licences as you require. If you purchase directly from Microsoft your licences will be charged per year. Going through a partner will also give you access to support with your licences.
How long will the migration process take to Microsoft 365?
For an average size setup of 10-20 users including planning this would take two weeks. For a more accurate estimation for your business requirements please get in touch.
Will there be any interruption to my system when migrating to Microsoft 365?
MFG will project plan this with you; customers can decide on when the work is completed per stage. Our team draw this up and make sure you understand the process and what is required at each stage. This is all part of the project briefing with you. Any downtime would be planned in with you or done out of hours (as required and all part of planning).
Can we add/remove additional licences in the future?
Yes, this is one of the major benefits of buying through a Microsoft Partner as you have flexible monthly billing, you can add and remove new users as you require.
Can we add Microsoft Teams Phone System?
Yes, this can be added easily to your system, however we will need to plan this with you so please contact us with a request.
I am not currently an existing client of MFG, can I still get MFG to migrate my business to Microsoft 365?
Yes, we can carry this out as a one-off migration project with the recurring licence costs as displayed on the Cost Calculator.
What if I require a different licence type for my business can you provide these?
Yes, we can provide different licences depending on your requirements, for example if you are eligible for enterprise we can provide you these licences and plan with you your Microsoft 365 package.
How do MFG keep up to date with Charity discounts?
This is covered with recurring training with our supplier(s) and also within our Microsoft Partnership Program.
Are MFG's one-off setup costs at a discounted rate?
Yes, our one-off costs have been calculated at a discounted rate for Charities.