News

January 2021: Service Desk Update

We had another strong month in January with our first response SLA remaining the same as the previous three month and from our ticket surveys, customer happiness remains at 100% for the second month running. So again, thanks to the Service Desk Team for all their continued hard work....

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Microsoft 365 and Home Working – The Perfect Pair

It’s safe to say that remote working is here to stay. Even if, miraculously, COVID-19 disappeared over night, organisations and workers have adapted to this new way of working. As such, businesses are searching for the perfect long-term flexible working solution – and in most instances, that solution involves Microsoft 365....

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COVID-19 Themed Phishing Attacks

If the situation with COVID-19 wasn’t quite challenging enough for everyone, then throw in some on-topic Phishing scams for good measure. For Cyber Criminals, the evolving situation with COVID-19 creates a targeted opportunity to prey on end-users....

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