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Windows 11: Out Now – What to Expect

First revealed at the end of June 2021, Windows 11 is the latest version of the Windows operating system. Windows 10 has dominated since it first launched in 2015, but Microsoft’s latest Windows offering, Windows 11 became available (with new laptops and PCs*) this week, from October the 5th 2021....

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April 2021: Service Desk Update

We are delighted to see this at 100% for two months in a row. This is calculated from the feedback you leave on the survey at the end of a closed ticket, please be aware that currently, you may have to download the pictures to see the smiley faces....

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January 2021: Service Desk Update

We had another strong month in January with our first response SLA remaining the same as the previous three month and from our ticket surveys, customer happiness remains at 100% for the second month running. So again, thanks to the Service Desk Team for all their continued hard work....

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Microsoft 365 and Home Working – The Perfect Pair

It’s safe to say that remote working is here to stay. Even if, miraculously, COVID-19 disappeared over night, organisations and workers have adapted to this new way of working. As such, businesses are searching for the perfect long-term flexible working solution – and in most instances, that solution involves Microsoft 365....

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