Who we’re looking for
We’re are looking for a highly motivated and positive person to join our Service Department based at our Head Office in Theale, Reading. If you have a hunger for technology, a passion to learn and consistently improve, work as a team and help us grow our business – we want to hear from you!
Our Staff Values: Positivity, Flexibility, Passion, Professionalism, Organised, Communication
Our Company Goal: “Provide highest quality IT support with the very best customer experience”
Our Onsite Support Engineers are literally the face of MFG as you’ll mainly be working on-site at our client’s locations across Berkshire and the surrounding counties. You will ensure that on-site visits are dealt with promptly and efficiently, in line with customer SLAs and internal policies and procedures.
Our engineers undertake a variety of IT related projects. Day to day tasks can include, pro-actively identifying issues, projects which could improve the resiliency or efficiency of all technical systems and installing and configuring PCs, servers, associated peripherals and software, as well as providing basic end-user training and liaising with suppliers and vendors.