Client Support

Existing MFG clients please access support using the options below

MFG technical support options

Phone Support

Call our Service Desk to speak with an experienced engineer who’ll resolve your issue on the phone.

Email Support

Send an email to automatically create a support ticket and a member of our service desk team will be in touch shortly.

Raise a Ticket

Create a support ticket via AutoTask, our ticketing system and a member of our service desk team will be in touch.

AutoTask Portal
Our Service Desk KPIs
Here's how we performed in October 2020
986
Number of Tickets Resolved
100%
SLAs Met
55.68%
Tickets Resolved in Under 1Hr
100%
Happiness Factor

Need help Remote working? We’re here to help you!

The COVID-19 pandemic has shown that working remotely at scale is achievable as long as teams have access to the right tools. At MFG, we’ve helped many clients transition to remote full remote working. Speak to us about how we can help you too.