Client Support
Existing MFG clients please access support using the options belowPhone Support
Call our Service Desk to speak with an experienced engineer who’ll resolve your issue on the phone.
Email Support
Send an email to automatically create a support ticket and a member of our service desk team will be in touch shortly.
Raise a Ticket
Create a support ticket via AutoTask, our ticketing system and a member of our service desk team will be in touch.
AutoTask Portal
Our Service Desk KPIs
Here's how we performed in June 2020
990
Number of Tickets Resolved
99.4%
SLAs Met
As a Percentage
63.3%
Tickets Resolved in Under 1Hr
As a Percentage
95.45%
Happiness Factor
As a Percentage
Contact our friendly team
If you’re an existing client that needs further help or support, please call our Service Desk on 0118 914 8800 or email support@mfg-uk.com. Or if you would like to speak to a member of our sales team, please follow the link to our contact page…