I also oversee the infrastructure of technical operations – testing, implementing and tracking new technology within the organisation; as well as assisting the Service Delivery Manager and Service desk to achieve goals, meet quotas, eliminate security risks, increase user satisfaction and maintain operations and systems.
I’m also the Account Manager for several clients and I’ve worked with them for a number of years, regularly meeting with them to refine and evaluate requirements, strategy and IT needs. We’re continually looking to improve the service we offer our customers.
I have been a part of MFG almost since day one, joining Mark a short six months into MFG’s journey. Although I may have won the award for ‘Worst Morning Person’ two years in a row (thanks, guys!), there’s not a single day when I don’t enjoy coming into work. We’re extremely fortunate to employ some of the best, local talent around and we all share the same company values.
2019 – Worst Morning Person
2018 – Staff Appreciation Award
2018 – Worst Morning Person
2017 – Worst Morning Person